Policies

 

 

We Reserve the Right to Refuse Service To: 

• Anyone with a nail condition we suspect may be contagious. 

• Anyone with open or infected wounds on the treatment area. 

• Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services 

• Anyone more than 15 minutes late for an appointment 

• Rude, mean, or disrespectful people

 

 

Refunds and Repairs

We have a no refund policy on services completed at our salon. If you are not happy with your service, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. Absolutely no cash refunds will be given after you have left the salon. 

We take pride in, stand by and guarantee our work at Blush Boutique Nail Salon.  If you are unsatisfied, we would like you to consult and communicate with our management team and together come up with a solution.

 

Enhancements and gel polish manicures are guaranteed for 5 business days after your appointment; excluding breakages. If you lose an enhancement or notice chips or lifting in the first 5 days, please call us to schedule a free repair.  Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service.  Complimentary fixes will only be honored if we are contacted within 5 days of the original service.

Traditional polish services are not guaranteed.  

Tardiness 

Scheduled appointments have a 15 minute grace period. If you anticipate that you will be later than 15 minutes, please call ahead to see if we have the availability to complete your service in full. One late client can throw off our entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 15 minutes late, we reserve the right to refuse partial or complete services. 

Health 

If you are sick, please call to reschedule your appointment. We have children and immune compromised individuals as clients, and we do not want to put their health at serious risk by passing viruses and cold germs on to them. Additionally, if you have a potentially contagious condition on your hands or feet, signs of a fungus or wart for example, we can not provide services to you without the express written consent of a physician. We also can not perform services if open or infected wounds are present. If you have a condition on your hands or feet that you think is suspect, please notify us before the service begins, and we will advise you on whether or not services can be legally and safely performed. 

Parties or Large Groups

To reserve the salon for parties or large groups, please contact us!  We do offer group discounts but will require a deposit.  

Gift Cards

All gift card sales are final.  Gift cards are not redeemable for cash.  Gift cards expire 1 year from date of purchase. 

 

Surveillance 

For your safety, and ours, our premises are monitored with digital video surveillance.